🚚 Shipment Policy | SWIFTCITE
Effective Date:
August 18, 2025
At SWIFTCITE, we are committed to ensuring that your fashion essentials — bags, shoes, accessories, and apparel — are delivered promptly, securely, and with the utmost care. This Shipment Policy outlines how we handle the processing, packaging, shipping, and delivery of your orders. By purchasing from
swiftcite.com, you agree to the terms described below.
1. Order Processing
- Orders are processed within 1–3 business days after payment confirmation, excluding weekends and holidays.
- During high-demand periods (holiday seasons, promotional sales), processing times may extend to 5–7 business days. We will notify you in case of delays.
- Customized or pre-order items may require additional handling time, which will be communicated at checkout.
2. Shipping Methods
- We partner with trusted carriers (e.g., USPS, UPS, FedEx, DHL) to provide reliable domestic and international deliveries.
- Available shipping options will be displayed at checkout, including Standard, Expedited, and Express services.
- Tracking numbers will be provided once your package has been dispatched.
3. Delivery Times
| Shipping Method | Estimated Delivery | Notes |
|---|---|---|
| Standard Shipping (Domestic) | 5–10 business days | Best value option; delivery may vary by location. |
| Expedited Shipping (Domestic) | 2–5 business days | Faster delivery for urgent orders. |
| International Shipping | 7–21 business days | Delivery may be affected by customs clearance and local courier services. |
4. Shipping Costs
- Shipping fees are calculated at checkout based on the delivery address, order weight, and chosen shipping method.
- Free shipping promotions, if applicable, will be clearly displayed on the website.
- International customers are responsible for all customs duties, import taxes, and clearance fees.
5. Packaging & Handling
- All items are packed securely with eco-friendly materials to ensure protection during transit.
- Fragile items (e.g., accessories, handbags with delicate finishes) may receive extra packaging at no additional charge.
6. Risk of Loss & Ownership
- Ownership of items transfers to the customer once the order has been paid in full and shipped.
- Risk of loss or damage passes to the customer at the moment of delivery to the address provided.
7. Failed Deliveries & Address Issues
- If a package is returned due to an incorrect or incomplete address provided by the customer, reshipment costs will be the responsibility of the customer.
- In the event of failed delivery attempts, the carrier may hold the package at a local facility for pickup. Customers are responsible for collecting the package within the specified timeframe.
8. Order Tracking & Notifications
- A shipment confirmation email with tracking details will be sent once your order is dispatched.
- You can monitor your shipment status using the tracking link provided.
- Any delays caused by weather conditions, customs clearance, or carrier disruptions are beyond our control, but we will assist in tracking and resolving issues whenever possible.
9. Changes to Shipment Policy
We reserve the right to update this Shipment Policy to reflect changes in our logistics, carrier partners, or business needs. Updates will be posted on this page with the revised effective date.
10. Contact Us
For any questions or concerns about shipping and delivery, please reach out to us:
SWIFTCITE
📍 408 NE 3rd St, Hoxie, Arkansas
📞 (870) 252-3677
📧 info@swiftcite.com
🌐 swiftcite.com